Following the delivery of F-22 #27 to Waikawa in New Zealand to her new owners Paul Edwardson and Maria Fassmann we were thrilled to receive this letter via our head office (and the boss!) in North Carolina. Paul felt it wasn’t enough to send a thank you note to Rob, and he really did make Rob blush with his kind words here.
As a small business, we still work hard and strive to give complete customer satisfaction. We have a great product, but we know that that in itself is not enough without the best customer service we can muster.
Thanks Paul and Maria for your kind words, and for joining the Farrier Family with your new baby! You made our day and we hope your F-22 will bring you years of joy.